Customs, duties and taxes
Items shipped to countries within the European Union may be eligible for the 0% VAT rate under the Intra Community Supply regime and conditions. Customs duties ordinarily do not apply.
Items being shipped to non European Union destinations, when the items reach the country of destination, may be subject to import duties, taxes and tariffs as imposed by the country the product is being imported to and e.g. by (if any) the customs broker involved. The addressee (consignee, customer; whoever is importing the product) is solely responsible to pay for any such costs incurred at import and will be billed accordingly by the shipping agent or by the local customs office or other appointed government agencies. Please consult with the local customs office for details particular to your order and applicable laws and regulation for the country of destination prior to placing orders. Furthermore, please also be aware that shipments due for customs clearance may be opened by the local customs organization to inspect the items carried.
In case of non European Union destinations, we will apply the 0% VAT rate to any such order, however VAT may be due at the local rate of the country of destination. Furthermore, most countries levy no or only a small percentage of import duties on purely medical products. Please also be aware that, while we export our products to customers worldwide, we may decide against fulfilling orders intended for some countries, e.g. due to export bans, trade embargo's or other reasons at our sole discretion.
Please contact us for any further questions.
All products offered are being manufactured by the respective original third party manufacturer(s) indicated and as such are being resold by us as new and original manufacturer's products in original factory packaging and are generally ordered on specific customer's request. All model numbers and product details are derived from information provided by the respective manufacturer(s) and are indicative only. Actual product packaging may contain more and/or different information than shown on this site or other communications; customers are required to read and understand labels, warning and directions provided before use of any product and contact the manufacturer for any safety issues. Should you require confirmation of certain characteristics, such as the product model number, product description and suitability for an intended purpose, or should you be looking to source products of similar characteristics, please contact us. Customers are solely responsible to ensure technical, legal and otherwise regulatory compliance before, during and after placing orders and use any product. All brands, labels and (trade)marks are the property of their respective owners. Neither this website nor Mitracom Healthcare is (commercially or otherwise) affiliated with the respective brand(s), label(s) or (trade)mark holder(s) and/or the respective manufacturer(s), the respective local / regional sales/distribution organization(s) or any other related third party. Mitracom Healthcare is based in The Netherlands and operates as a business entity under Dutch law with order fulfillment from The Netherlands. Unless expressly indicated otherwise, Mitracom Healthcare is not the manufacturer of the products listed on this website. Any words in as far resembling any brands, labels or (trade)marks are intended merely as a (f)actual reference to particular product(s) for purposes of resale, including e.g. product bundling with and differentiation between aforementioned and related product(s). All rights reserved. Aside legal information specific to this website, our General Terms & Conditions apply to all our all our deliveries, services and communications, which will be sent on your request free of charge and will be part of any official offer.